[ITA-325] Custom Reporting to add software inventory data | customers-requests

[ITA-325] Custom Reporting to add software inventory data

complete

myr

In custom report there is now a dataset exposed to query and create report, However its missing the following tables and we cannot generate any report

* Software inventory (Installed & Not Installed) database/table

Created by Robin

April 6, 2023

Robin

marked this post as

complete

Released in Version 8.3.0.0

Robin

marked this post as

under review

Assigned development reference of ITA-325

Robin

Hi myr
We actually already have a request for a software list by device to be in CSV format.
This is logged under ITA-325 and the end result we are being asked for is a CSV which has the following columns: -
* PC
* Software
* Vendor
* Version
* Installation Date
So an example of what you would get is: -
Device 01 - Adobe Acrobat - Adobe - 7.12 - 06/04/2023
Device 01 - Google Chrome - Google - 9.1 - 01/04/2023
Device 02 - Notepad++ - Notepad++ - 4.3234 - 12/12/2022
Would this give the provided information?

myr

Robin: It should also have a column for Customer group. If possible another column which can show that the newer version is this. The comparison of existing version and new version is already there if you see today in the 3rd party tab. So if that is provided as well then it tells us that the version that is installed is older and a newer version is available.

Robin

myr: Customer group makes complete sense to me and should be there for sure.
I'm not sure if "newer" version for comparison is really a software inventory report or a compliance report instead.
Sorry if I'm sounding picky but want to make sure we have the right report and if a similar report is needed for a different purpose we also make that as well.
Let me know your thoughts.

myr

Robin: For us the software inventory should also tell us if the installed versions are latest ones. That information is used to query the team as to why they are running the older verison.

DataLink

myr: see https://feedback.itarian.com/customers-requests/p/highlight-end-of-life-software maybe it will allow to add that info in the software inventory as well.