Changelog
Follow up on the latest improvements and updates.
RSS
Bug Fixes
- Fixed an issue where the Containment Threats page would fail to load due to delays in file verdicts from the rating service. A timeout mechanism has been added—if verdicts take too long, the page now loads successfully with “Error” shown in the platform and Admin rating columns.
- Resolved an issue that caused significant delays in Device Control logs appearing on the portal due to high message queue volume. Logs now display in near real-time after device enrolment.
- Fixed an issue where the warning message for installing preview versions was displayed as a placeholder key instead of a user-friendly message during the update process.
- Fixed an issue where an incorrect or unrelated file name was displayed in the breadcrumb and file summary section on the Contained Threats > File Info page. The file name now reflects the correct associated threat.
- Resolved an issue where threats executed through Windows Terminal were not properly contained due to a misconfigured ignore rule for UWP apps. Child processes are now correctly included in containment actions. PowerShell 7 (pwsh.exe) is also now recognized under script analysis for improved coverage.
Appendix
New Portal Versions
ITarian Platform: 4.61.0
improved
fixed
ITarian Platform (Nov 06' 2025)
- Improvements
- Activation of Logging Settings no longer triggers automatic installation of the XCS agent. A clear informational message now appears, reminding administrators to manually install the Xcitium Client Security agent before security and logging features can take effect — preventing unintended deployments and conflicts with third-party solutions.
- A new centralized Reports section has been added under Dashboard, providing unified access to all platform reports with consistent export capabilities for improved usability and audit readiness.
- Device List filtering enhanced with a Serial Number option, enabling precise location of endpoints using hardware serial numbers.
Appendix
New Portal Versions
- ITarian Platform: 4.60.0
improved
fixed
ITarian Platform (Nov 06' 2025)
Improvements
- Enhanced reliability of Quarantined Threats processing in multi-instance environments, ensuring consistent and efficient aggregation performance.
Bug-Fixes
- Resolved an issue preventing accurate file name searches in AEP Malware Detected and Quarantined logs, ensuring full visibility and correct results in incident investigations.
Appendix
New Portal Versions
ITarian Platform: 10.2.4
improved
fixed
ITarian Platform (Oct 02' 2025)
Improvements
- Added Windows 11 25H2 support, enabling XCS agent installation for enhanced endpoint protection.
Bug-Fixes
- Resolved an issue that prevented updating Xcitium Client Security on Windows Server 2022, ensuring smooth version upgrades through the portal for improved endpoint security.
Appendix
New Portal Versions
Platform: 10.2.1
New Features
- Added Nucal integration to the Platform Marketplace, accessible through a new service option, allowing users to automate tasks with single sign-on. Available in Basic, Standard, and Premium tiers to support varying automation needs, enhancing workflow efficiency and user experience.
- Added Managed AI integration to the platform, accessible through a new AI menu option, allowing users to securely access AI features with single sign-on for a seamless and efficient experience.
Improvements
- Introduced Azure AD integration for Enterprise customers in the Platform, simplifying user authentication and management by enabling seamless login and user data retrieval through Azure AD.
- Enhanced endpoint security by introducing the ability to block vulnerable kernel drivers in the Platform, leveraging Microsoft’s blocklist to prevent exploits and improve protection against zero-day attacks. This feature is enabled by default and configurable in platform profiles.
- Introduced support for Windows Server 2025, allowing seamless installation and management of Xcitium Client Security agents to enhance endpoint protection and management for the latest Windows Server environments.
- Introduced support for Windows Server 2025, enabling seamless installation and management of Endpoint Detection and Response (EDR) agents to enhance security and monitoring for the latest Windows Server environments.
- Enhanced support for Samsung devices running Android 15 with Knox 15, enabling comprehensive management and security features through Endpoint Manager for improved device administration.
- Enhanced ransomware protection by adding the ability to manage network shares protection settings directly from the Web Portal. Administrators can now enable or disable protection, configure exclusions, and apply settings across endpoints, improving defense against remote ransomware attacks.
- Enhanced billing management by integrating user account IDs with the billing system, providing a unified view of invoices across regions for improved clarity and ease of access.
- Improved user management by allowing staff with user management permissions to reset two-factor authentication (2FA) in Endpoint Manager, streamlining account recovery and reducing dependency on administrators.
Bug-Fixes
- Resolved an issue where the Obsolete Files list was not displaying correctly in the XCS settings, ensuring accurate visibility of files marked as obsolete for improved file management.
- Resolved an issue where script details were not displaying correctly in the Detected Scripts section, improving visibility and management of script information.
- Resolved an issue preventing the process timeline from loading correctly when accessed from alerts, improving reliability and usability of event tracking.
- Resolved an issue preventing the process timeline from loading correctly when accessed from the alert page, enhancing the reliability of event tracking and analysis.
- Resolved an issue where the Service Desk v2 module was not functioning correctly after activation in the Platform portal, improving access and usability of service desk features.
Communication Client Agent for Windows
New Features
- Enhanced the Communication Client Agent with support for Traditional Chinese (Taiwan) translations, ensuring accurate language display and offering the option to manually select English or Chinese (Taiwan) for improved usability and regional compatibility.
Appendix
New Portal Versions
- ITarian Platform: 10.2.0
New Agent Versions
ITarian Communication Client – Windows (CC Windows): 10.2.00
- ITarian Remote Control – Windows (RC Windows): 10.2.0
- ITarian Remote Control – macOS (RC macOS): 10.2.0
- Android MDM Agent: 10.0.1
Signed Bulk Package Versions
Windows
- ITarian Communication Client – Windows (CC Windows): 10.1.0
ITarian Platform
Bug-Fix
- Resolved an issue where some users were unable to select customers during the device enrollment process, preventing them from generating enrollment links.
- Fixed an issue where log configurations were being applied to endpoints even when not specified in the associated profile, causing unintended agent behavior during enrollment.
- Fixed an issue where certain endpoints were receiving incorrect configuration tokens, resulting in incomplete data collection from affected devices.
Xcitium Client Security for Windows (XCS-W)
Bug-Fix
- Fixed an issue where certain system-level commands did not function as expected in specific versions of Xcitium Client Security. These actions now perform reliably.
Appendix
New Portal Versions
- ITarian: 10.2.4
New Agent Versions
- Xcitium Client Security – Windows (XCS Windows): 13.6.1
Bug-Fix
- Fixed an issue where SOCaaP dashboard widgets were not automatically updating every hour as expected. Data now syncs reliably without requiring manual refresh.
Appendix
New Portal Versions
- SOCaaP: 2.8.1
Bug-Fix
- Fixed an issue where the update window displayed {{protectedAttributeLabel}} instead of “Update Client – EDR” when version change options were disabled in Client Settings.
- Fixed an issue where actively running files in Containment were not displayed on the Portal until completion. These files now appear in the Containment page with the correct “Running” status.
- Fixed an issue where Containment events were not appearing on Endpoint Manager, despite being visible on the platform. Events are now consistently displayed across both platforms.
- Fixed an issue where predefined security profiles were not being correctly applied to devices.
Appendix
New Portal Versions
ITarian Platform: 10.1.0
improved
fixed
ITarian Platform (July 17, 2025)
Endpoint Detection & Response
Improvement
- Improved file rating synchronization between the agent and the cloud, reducing unnecessary EDR event generation from files that already have known safe verdicts.
Bug-Fix
- Fixed an issue where certain applications, including cmd.exe and msiexec.exe, could crash on Windows Server 2016 when both XCS and EDR agents were installed.
Appendix
New Agent Versions
- Endpoint Detection & Response – Windows (EDR Windows): 2.11.0
.
Bug-Fixes
- Fixed an issue that prevented the XCS installation command from being properly queued when initiated from the portal, resulting in failed deployments and missing audit logs.
- Fixed an issue on the Device Control Logs page where enrolled devices were incorrectly shown as removed, and logs failed to load after refreshing the page.
Appendix
New Portal Versions
ITarian Platform: 10.2.1
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