Changelog

Follow up on the latest improvements and updates.

RSS

Bug-Fix
  • Fixed an issue where SOCaaP dashboard widgets were not automatically updating every hour as expected. Data now syncs reliably without requiring manual refresh.
Appendix
New Portal Versions
  • SOCaaP: 2.8.1
Bug-Fix
  • Fixed an issue where the update window displayed {{protectedAttributeLabel}} instead of “Update Client – EDR” when version change options were disabled in Client Settings.
  • Fixed an issue where actively running files in Containment were not displayed on the Portal until completion. These files now appear in the Containment page with the correct “Running” status.
  • Fixed an issue where Containment events were not appearing on Endpoint Manager, despite being visible on the platform. Events are now consistently displayed across both platforms.
  • Fixed an issue where predefined security profiles were not being correctly applied to devices.
Appendix
New Portal Versions
ITarian Platform: 10.1.0
Endpoint Detection & Response
Improvement
  • Improved file rating synchronization between the agent and the cloud, reducing unnecessary EDR event generation from files that already have known safe verdicts.
Bug-Fix
  • Fixed an issue where certain applications, including cmd.exe and msiexec.exe, could crash on Windows Server 2016 when both XCS and EDR agents were installed.
Appendix
New Agent Versions
  • Endpoint Detection & Response – Windows (EDR Windows): 2.11.0
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Bug-Fixes
  • Fixed an issue that prevented the XCS installation command from being properly queued when initiated from the portal, resulting in failed deployments and missing audit logs.
  • Fixed an issue on the Device Control Logs page where enrolled devices were incorrectly shown as removed, and logs failed to load after refreshing the page.
Appendix
New Portal Versions
ITarian Platform: 10.2.1
Improvements
  • Improved platform performance by optimizing how event data is written to the database, shifting from individual writes to more efficient batch processing.
  • Updated desktop and Start menu shortcuts for the XCS Agent on Windows to display the correct Xcitium branding, ensuring a consistent user experience.
  • Enhanced XCS Agent user interface by removing outdated Self-Protection options to reduce confusion. Self-protection functionality remains fully active in the background.
  • Enhanced ransomware protection for network shares by adding the ability to enable or disable protection, manage exclusions, and log configuration changes. A new control panel with these options is now available under the Antivirus settings page.
Bug-Fixes
  • Fixed an issue where quotation marks were incorrectly removed from autorun scripts during script analysis, which could impact execution behavior.
  • Fixed an issue where a vulnerable driver was not processed correctly due to missing file attribute checks.
  • Fixed an issue that caused the XCS agent to unexpectedly stop running on certain endpoints, ensuring devices remain in a protected state.
  • Fixed an issue where the agent name under Program Features and All Applications displayed the old name “Comodo Client Security” instead of “Xcitium Client Security”.
  • - Fixed an issue where the XCS main GUI window could block system reboot or shutdown if left open.
  • Fixed an issue where the XCS Firewall driver was not properly removed from network adapter properties when Self-Protection was enabled, which could disrupt internet access after uninstalling the Firewall component.
  • Fixed an issue where XCS branding reverted to Comodo instead of Xcitium after reinstalling XCS, even when a profile with custom branding was applied.
Appendix
New Portal Versions
ITarian Platform: 10.1.6
New Agent Versions
Xcitium Client Security – Windows (XCS Windows): 13.6.0
Improvements
  • Implemented backend enhancements to improve platform performance, stability, and scalability across the web interface.
Bug-Fixes
  • Fixed an issue where new ITarian users were not prompted to configure two-factor authentication immediately after their first login, even when 2FA enforcement was enabled.
  • Fixed a Polish translation typo in the “Create notifications on the portal” label under Alert Settings in Endpoint Manager. The corrected spelling now improves clarity for Polish-speaking users.
  • Fixed an issue where script detail requests under Security > File Rating > Detected Scripts remained stuck in “Requested…” status, preventing users from viewing the requested script information.
Appendix
New Portal Versions
ITarian Platform: 10.1.6
Bug-Fixes
  • Fixed an issue where filtering enabled customers or groups under the user role failed for accounts with large datasets, preventing 502 errors and ensuring results load correctly.
  • Fixed an issue where using the “?” wildcard in the “File started by” field under Windows Profile > Containment > Containment Rules returned an error, allowing valid wildcard paths to be saved successfully.
  • Fixed several UI and UX issues in the “Update Additional Packages” command for platform agents on the management portal that were affecting the package update flow.
Appendix
New Portal Versions
ITarian Platform: 10.1.0
  • We are pleased to announce the
    official launch of the ITarian Marketplace
    a unified platform designed to help you discover, deploy, and manage a wide range of robust IT solutions.
  • As part of this launch, we are introducing
    ITarian Cloud
    , an innovative capability that enables one-click
    deployment of curated open-source applications,
    specifically tailored to meet the operational needs of MSPs and IT administrators.
  • We are also excited to announce the availability of
    iTop, a powerful open-source asset management solution, now deployable in seconds through ITarian Cloud.
  • Where to find this Menu>Marketplace>Open Source>Asset Management>iTOP
And this is just the beginning. Hundreds of popular open-source applications are coming soon — from monitoring tools and collaboration platforms to security stacks and productivity suites.
Improvements
  • Improved containment logs by showing the original process that triggered containment in the Security > Contained Threats section, making it easier for users to manage rules without deep technical knowledge.
  • Updated uninstallation logs under device details to reflect the correct name “XCS Uninstallation” instead of “CCS Uninstallation”, as part of ongoing rebranding efforts for consistency across the platform.
  • Implemented a dynamic notification flow in the Device List to guide users upgrading from XCS Windows version 12.12 or older, displaying a message recommending an intermediate upgrade to version 13.0.1 to prevent upgrade failures.
Bug-Fixes
  • Fixed an issue where the latest stable version was incorrectly shown as 9.2 for ITarian Communication Client Agent; the correct version, 9.4.49, is now properly displayed in both the UI label and dropdown selection.
Appendix
New Portal Versions
ITarian Platform: 10.1.0
New Feature
Introduced postpaid invoicing controls in Portal Setup, with a new Postpaid tab (available to Admin users only) that allows synchronized enabling or disabling of invoicing across interfaces.
Service Desk
Bug-Fixes
  • Fixed an issue where the Due Date on newly created Service Desk tickets was incorrectly set earlier than the ticket creation time, ensuring it now aligns correctly with the applied SLA settings.
  • Fixed an issue in Service Desk v2 where the Requester field in ticket workflow actions searched among staff members instead of users; it now correctly searches user accounts only.
  • Fixed an issue in Service Desk v1 API where tickets created with an uploaded file did not include the file attachment; the API now properly associates uploaded files with the ticket upon creation.
  • Fixed an issue in Service Desk v2 where the “Send email to an Agent” workflow action did not trigger emails to specified staff members upon ticket closure or resolution.
Appendix
New portal Version
ITarian Platform: 10.1.0
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