ITarian
Roadmap
customers-requests
Changelog

Changelog

Follow up on the latest improvements and updates.

RSS

fixed

ITarian Platform (May 29, 2025)

Bug-Fixes
  • Fixed an issue where filtering enabled customers or groups under the user role failed for accounts with large datasets, preventing 502 errors and ensuring results load correctly.
  • Fixed an issue where using the “?” wildcard in the “File started by” field under Windows Profile > Containment > Containment Rules returned an error, allowing valid wildcard paths to be saved successfully.
  • Fixed several UI and UX issues in the “Update Additional Packages” command for platform agents on the management portal that were affecting the package update flow.
Appendix
New Portal Versions
ITarian Platform: 10.1.0

new

ITarian Platform (May 19, 2025)

  • We are pleased to announce the
    official launch of the ITarian Marketplace
    —
    a unified platform designed to help you discover, deploy, and manage a wide range of robust IT solutions.
  • As part of this launch, we are introducing
    ITarian Cloud
    , an innovative capability that enables one-click
    deployment of curated open-source applications,
    specifically tailored to meet the operational needs of MSPs and IT administrators.
  • We are also excited to announce the availability of
    iTop, a powerful open-source asset management solution, now deployable in seconds through ITarian Cloud.
  • Where to find this Menu>Marketplace>Open Source>Asset Management>iTOP
And this is just the beginning. Hundreds of popular open-source applications are coming soon — from monitoring tools and collaboration platforms to security stacks and productivity suites.

improved

fixed

ITarian Platform (May 15, 2025)

Improvements
  • Improved containment logs by showing the original process that triggered containment in the Security > Contained Threats section, making it easier for users to manage rules without deep technical knowledge.
  • Updated uninstallation logs under device details to reflect the correct name “XCS Uninstallation” instead of “CCS Uninstallation”, as part of ongoing rebranding efforts for consistency across the platform.
  • Implemented a dynamic notification flow in the Device List to guide users upgrading from XCS Windows version 12.12 or older, displaying a message recommending an intermediate upgrade to version 13.0.1 to prevent upgrade failures.
Bug-Fixes
  • Fixed an issue where the latest stable version was incorrectly shown as 9.2 for ITarian Communication Client Agent; the correct version, 9.4.49, is now properly displayed in both the UI label and dropdown selection.
Appendix
New Portal Versions
ITarian Platform: 10.1.0

new

fixed

ITarian Platform (May 07, 2025)

New Feature
Introduced postpaid invoicing controls in Portal Setup, with a new Postpaid tab (available to Admin users only) that allows synchronized enabling or disabling of invoicing across interfaces.
Service Desk
Bug-Fixes
  • Fixed an issue where the Due Date on newly created Service Desk tickets was incorrectly set earlier than the ticket creation time, ensuring it now aligns correctly with the applied SLA settings.
  • Fixed an issue in Service Desk v2 where the Requester field in ticket workflow actions searched among staff members instead of users; it now correctly searches user accounts only.
  • Fixed an issue in Service Desk v1 API where tickets created with an uploaded file did not include the file attachment; the API now properly associates uploaded files with the ticket upon creation.
  • Fixed an issue in Service Desk v2 where the “Send email to an Agent” workflow action did not trigger emails to specified staff members upon ticket closure or resolution.
Appendix
New portal Version
ITarian Platform: 10.1.0

new

improved

fixed

ITarian Platform and Agent March Release (March 19-20, 2025)

ITarian Platform
NEW FEATURES
  • Added the ability to view aggregated profile settings for Windows endpoints, providing a consolidated summary of all applied configurations for better visibility and management. These settings can be found under Associated Profiles in the device details section.
IMPROVEMENTS
  • Enhanced recognition and policy assignment for newly issued Managed licenses.
  • Improved email address validation on the OpenEDR signup page.
  • Replaced the "Latest" label with "Preview" for CC, XCS, and EDR agents in Portal Setup and Client Settings, providing better clarity on pre-validated versions. A popup message has also been added to inform users about the implications of using Preview versions.
  • Added compatibility management for the Android agent, ensuring users with older Android OS versions can continue using a supported version while newer devices receive the latest updates.
BUG-FIXES
  • Resolved an issue where the EDR update process failed when selecting a version lower than the currently installed version.
  • Fixed a problem where platform postpaid bills were not generated for many customers, ensuring accurate billing.
  • Resolved an issue where the Hardware Inventory Report failed to generate successfully.
  • Fixed an issue on the Hash View page where the alert action options appeared over the table instead of displaying correctly.
ITarian Communication Client- windows
B UG FIXES
  • Fixed an issue where ITSM Service 9.4.49 crashed regularly, improving stability and reliability.
Xcitium Client Security – macOS
BUG FIXES
  • Resolved an issue where XCSM Parental Control was not functioning properly.
XCITIUM PRODUCTS
XCITIUM CNAPP
IMPROVEMENTS
  • Renamed Cloud Workloads to Clusters in Xcitium Cloud Security (CNAPP) for improved clarity.
  • Updated the Compliance sub-menu in Xcitium Cloud Security (CNAPP) by adding Detailed View and Summary sections for better navigation and reporting.
  • Added a detailed and list view for Kubernetes Clusters, providing insights into nodes, namespaces, workloads, and findings for easier security management.
  • Users can now view compliance findings for cloud and Kubernetes clusters on the same page under Compliance → Summary, simplifying regulatory tracking.
  • The Assets page now offers improved grouping and categorization, making it easier to manage cloud, code, container, and Kubernetes cluster assets.
  • Users can now upload, manage, and track certificates for registry onboarding, integrations, and expiration monitoring from a centralized location.
  • Added STIG Benchmark Compliance support for Ubuntu and RHEL virtual machines, allowing users to scan their VMs against security standards and improve compliance.
  • Introduced new security widgets for Static (SAST), Dynamic (DAST), and Infrastructure-as-Code (IaC) scanning, giving users a clear overview of vulnerabilities across code, APIs, and configurations.
  • Integrated Opengrep/Semgrep into SAST scanning, enabling AI-powered recommendations and detailed categorization of vulnerabilities within Xcitium CNAPP for easier remediation.
  • The Findings page now includes a summary view, offering a centralized snapshot of vulnerabilities across the security lifecycle for faster assessment and remediation.
  • Improved findings visibility with grouping options, custom insights, enhanced dashboards, and deeper reporting, including sensitive asset scanning in S3 buckets and code repositories.
  • Added direct links to plugins and marketplace actions, making it easier to integrate security checks into CI/CD pipelines for automated protection.
APPENDIX
NEW PORTAL VERSIONS
  • ITarian Platform: 10.1.0
NEW AGENT VERSIONS
  • Xcitium Client Security– macOS (XCS macOS): 2.7.1
  • ITarian Communication Client – Windows (XCC Windows): 10.1.0
  • ITarian Communication Client – Linux (XCC Linux): 10.1.0
  • ITarian Communication Client – macOS (XCC macOS): 10.1.0
  • ITarian Remote Control for Windows: 10.1.0
  • ITarian Remote Control for macOS: 10.1.0
  • Android MDM Agent: 10.0.0
SIGNED BULK PACKAGE VERSIONS
Windows:
  • ITarian Communication Client – Windows (CC Windows): 9.40
  • Xcitium Client Security – Windows (XCS Windows): 13.2.0
macOS:
  • ITarian Communication Client – macOS (CC macOS): 10.1.0
  • Xcitium Client Security – macOS (XCS macOS): 2.7.1

new

improved

fixed

Version 9.4.0.0

ITarian Release 9.4.0.0
Version:
9.4.0.0
Release Date:
18/12/2024
Forum Link:
https://forum.itarian.com/t/itarian-release-notes-2024-12-18-v9-4-0-0
INTRODUCTION
This document contains notes about the ITarian Platform release for 18 December 2024.
The release schedule will be as follows:
Platform
  • US Region - Release will start on Wednesday 18th December 2024 at 1AM EDT
  • EU Region - Release will start on Thursday 19th December 2024 at 6AM BST
Agents
  • All Regions - Release will start on Thursday 19th December 2024 at 1AM EDT
The release is expected to take 30 minutes to deploy, during that time the platform will be under maintenance mode, where you may observe minor glitches. If you observe any issues, please feel free to share with us.
ITARIAN PLATFORM
Portal (PSA)
New Features
  • CODEV-10253 – Agent Self Protection Management from Portal (XCS 12.12+ & AG 9.4+).
Improvements
  • CODEV-12874 – Upgrade export/csv microservice to newer version.
  • CODEV-12875 & CODEV-13204 – Backend improvements to data services and tracing functionalities.
  • CODEV-13390 – Added macro script detection exclusions to pre-defined profiles.
Bug-Fixes
  • Fixed an issue in the US region web portals where the “Check Xcitium Verdict Cloud Details” option was incorrectly disabled when selecting a contained threat under Security > Endpoint Security > Contained Threats.
  • Fixed an issue where the “?” character could not be added to file path exclusions under HIPS Rules > Access Name: Protected Files/Folders in Windows profiles.
Endpoint Manager
PATCH MANAGEMENT (PM)
* Nothing for this release.
DEVICE MANAGEMENT (RMM)
New Features
  • CODEV-12354 – Support for macOS 15 (AG and RD).
  • CODEV-12371 – Support for Ubuntu 24 with GUI (AG only)
  • CODEV-12101 – Remote Tools – Web based remote desktop (RD)
Improvements
  • Nothing for this release.
Bug-Fixes
  • Nothing for this release.
MOBILE DEVICE MANAGEMENT (MDM)
New Features
  • CODEV-12333 – Android MDM Management App [BETA].
Improvements
  • Nothing for this release.
Bug-Fixes
  • Nothing for this release.
Service Desk (SD)
  • Nothing for this release.
Total NOC Support (TNS)
  • Nothing for this release.
Miscellaneous
  • CODEV-12407 – Network Blueprints for SNMP to describe devices [BETA].
XCITIUM PRODUCTS
Xcitium Client Security (XCS) / Xcitium Containment (XC)
New Features
  • CODEV-12355 – Support for macOS 15.
Improvements
  • CODEV-13426 – Changed Unpaid Bill Freeze & Unprotected Message.
Bug-Fixes
  • CODEV-12602 – Linux devices lost communication to portal.
MSSP Platform / Security Operations Centre (SOCaaP)
  • Nothing for this release.
Email Protection
  • Coming Soon.
Web Protection
  • Coming Soon.
Miscellaneous
  • Nothing for this release.

new

Version 9.3.0.0

ITarian Release 9.3.0.0
Version:
9.3.0.0
Release Date:
18/09/2024
Forum Link:
https://forum.itarian.com/t/itarian-release-notes-2024-09-18-v9-3-0-0
INTRODUCTION
This document contains notes about the ITarian Platform release for 18 September 2024.
The release schedule will be as follows:
Platform
- US Region - Release will start on Wednesday 18th September 2024 at 1AM EDT
  • EU Region - Release will start on Thursday 19th September 2024 at 6AM BST
Agents
- All Regions - Release will start on Thursday 19th September 2024 at 1AM EDT
The release is expected to take 30 minutes to deploy, during that time the platform will be under maintenance mode, where you may observe minor glitches. If you observe any issues, please feel free to share with us.
ITARIAN PLATFORM
Portal (PSA)
Bug-Fixes
  • CODEV-11859 – 2FA SMS not sent to +44 (UK) phone numbers.
  • CODEV-12461 – Custom Reports was not always working via SSO.
Endpoint Manager
PATCH MANAGEMENT (PM)
New Features
  • CODEV-12101 – Web Based Remote Desktop.
DEVICE MANAGEMENT (RMM)
Improvements
  • CODEV-12323 – Ability to configure Remote Tools for macOS through profiles.
Bug-Fixes
  • CODEV-10276 – Unable to update AV DB, Agent or XCS to latest version while using local package distribution among clients in the same network.
  • CODEV-11909 – Resolved issues with license access to certain RMM features.
MOBILE DEVICE MANAGEMENT (MDM)
Improvements
  • CODEV-10289 – Support for Android 14.
  • CODEV-12621 – Removed support for iOS 12, 13 and 14.
Bug-Fixes
  • CODEV-12620 – Loop where Android app asking for “Allow accessibility service” resolved.
Service Desk (SD)
New Features
  • Nothing for this release.
Improvements
  • Nothing for this release.
Bug-Fixes
  • CODEV-12074 – Fixed issue that allowed deletion of the systems inbuilt email.
  • CODEV-12070 – Fixed random issue with some tenants having SDv2 crash.
  • CODEV-12092 – Fixed issue that allowed unverified users to create tickets even when SDv2 configured not to allow this.
  • CODEV-12103 – Not all ticket status changes are saved.
  • CODEV-12416 – Authentication timeout sync issues with platform.
Miscellaneous
  • CODEV-12102 – Add Turkish region and servers.
XCITIUM PRODUCTS
Xcitium Client Security (XCS) / Xcitium Containment (XC)
  • Nothing for this release.
MSSP Platform / Security Operations Centre (SOCaaP)
  • Nothing for this release.
Email Protection
  • Coming Soon.
Web Protection
  • Coming Soon.
Miscellaneous
  • Nothing for this release.

new

Version 9.2.0.0

ITarian Release 9.2.0.0
Version:
9.2.0.0
Release Date:
26/06/2024
Forum Link:
https://forum.itarian.com/t/itarian-release-notes-2024-06-26-v9-2-0-0
INTRODUCTION
This document contains notes about the ITarian Platform release for 26 June 2024.
The release is expected to take 30 minutes to deploy, during that time the platform will be under maintenance mode, where you may observe minor glitches. If you observe any issues, please feel free to share with us.
ITARIAN PLATFORM
Portal (PSA)
New Features
  • Nothing for this release.
Improvements
  • ITA-657 – 1-12 Month Device Analysis Report.
Bug-Fixes
  • CODEV-11967 – Vulnerability license access correction.
Endpoint Manager
PATCH MANAGEMENT (PM)
  • Nothing for this release.
DEVICE MANAGEMENT (RMM)
New Features
  • ITA-156 – Assign Windows software via profile.
  • ITA-129 – Remote Tool to provide Mac shell.
Improvements
  • CODEV-7489 – Updated CCS label to be XCS to match latest Xcitium branding.
Bug-Fixes
  • CODEV-11909 – Functions not licensed for are accessible.
MOBILE DEVICE MANAGEMENT (MDM)
  • Nothing for this release.
Service Desk (SD)
New Features
  • Nothing for this release.
Improvements
  • Nothing for this release.
Bug-Fixes
  • A major re-write of various parts of SDv2 has been done to remove as many bugs and issues as possible.
  • The list is extremely large, we have taken the choice to not list of issues fixed.
  • If you still have issues with SDv2 after this release, please report them as all old cases have now been closed due to the big re-write and root cause more than likely being different.
Miscellaneous
  • Xcitium Client Security 13.0 for Windows added and set as stable version.
  • Xcitium Client Security 13.1 for Windows added to platform.
  • Xcitium Client Security 13.2 for Windows added to platform.
  • Xcitium Client Security 2.6.1 for macOS added to platform.

new

Version 9.1.0.0

ITarian Release 9.1.0.0
Version:
9.1.0.0
Release Date:
27/03/2024
Forum Link:
https://forum.itarian.com/t/itarian-release-notes-2024-03-27-v9-1-0-0
INTRODUCTION
This document contains notes about the ITarian Platform release for 27 March 2024.
The release schedule will be as follows:
Platform
  • US Region - Release will start on Wednesday 27th March 2024 at 1AM EDT
  • EU Region - Release will start on Thursday 28th March 2024 at 6AM BST
Agents
  • All Regions - Release will start on Thursday 28th March 2024 at 1AM EDT
The release is expected to take 30 minutes to deploy, during that time the platform will be under maintenance mode, where you may observe minor glitches. If you observe any issues, please feel free to share with us.
ITARIAN PLATFORM
Portal (PSA)
New Features
  • ITA-658 – 1-12 Month Device Analysis Report to show the top 30 (non-MS) applications installed.
  • ITA-656 – 1-12 Month Device Analysis Report to show AV status on computers.
Improvements
  • ITA-750 – Standardising on naming of products / sections across the platform.
  • ITA-490 – Move new reporting to “reporting” menu in portal.
Bug-Fixes
  • Nothing for this release.
Endpoint Manager
PATCH MANAGEMENT (PM)
  • Nothing for this release.
DEVICE MANAGEMENT (RMM)
New Features
  • Nothing for this release.
Improvements
  • Nothing for this release.
Bug-Fixes
  • ITA-752 – Vulnerability scanning license access correction to be accessible via “Device Management” license.
  • ITA-488 – Some functions like procedures were accessible under certain conditions even when not licensed.
MOBILE DEVICE MANAGEMENT (MDM)
New Features
  • ITA-634 – Ability to add multiple ABM accounts to the portal.
Improvements
  • ITA-30 – Updated platform to support new iOS protocols.
Bug-Fixes
  • Nothing for this release.
Service Desk (SD)
  • Nothing for this release.
Total NOC Support (TNS)
  • ITA-749 – Retiring of TNS from ITarian platform.
Miscellaneous
  • Nothing for this release.

new

Endpoint Manager

ITarian Remote Desktop Mobile

After lots of research and development we extremely excited to announce that we now have a mobile remote desktop client for Android and iOS.
Android
Back on August 2022 we proudly announced that we had released the Android version of our application called "ITarian Mobile Remote Control".
The original release article can be found here on our forum https://forum.itarian.com/t/itarian-mobile-remote-control-android-release with the application being downloaded via the app store or the link https://play.google.com/store/apps/details?id=com.itarian.crc
iOS
Continuing on from our success with Android, today we are extremely excited to release the iOS version called "ITarian Remote Desktop".
The original forum article can be found at https://forum.itarian.com/t/itarian-mobile-remote-control-ios-release with the application being downloaded via the store or the link https://apps.apple.com/app/itarian-remote-desktop/id6446903090
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